Delivery and returns

Terms and conditions for returns and delivery

Delivery

We provide free shipping to most countries in Europe – see list below.
Normally, the product is sent from our warehouse within 1-2 working days.

  • Åland Islands
  • Austria
  • Belgium
  • Croatia
  • Czechia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Netherlands
  • Norway
  • Poland
  • Slovakia
  • Slovenia
  • Spain
  • Svalbard & Jan Mayen
  • Sweden
  • Switzerland
  • United Kingdom

If you do not see your country in the list above, please contact us. We are continuously working to be able to ship our product to more countries.



Return and refund policy

You have the right to return the item within two weeks, for a full refund. The right applies 14 days from the receipt of the goods. In the event of a return, we will refund the full amount when we receive the item. You must cover the cost of return postage yourself. If the item is returned in a different condition than it was sent in, we reserve the right to compensate any damage from the value of the return amount. To initiate a return, please use the following refund form: Click to download.

 

Contact us

Any questions about refunds or shipping can be addressed to support@sunsense.com